Retail Manager: Marais Mens (Full Time)
About MARAIS Group
Founded in 2004, MARAIS Group inspires global fashion connoisseurs with enigmatic and enchanting boutiques of luxury designer wear. With 8 stores across Australia, including MARAIS multi-brand boutiques, housing many names including Balenciaga, Celine, Loewe, Rick Owens and Alexander McQueen, Marais Group is also one of the franchise partners of Givenchy and Off-White. Each of the boutiques invites you to an innovative and immersive experience that will awaken your creative expression.
About the Role:
Ensure efficient daily operations by leading the team and monitoring staff performance, managing the day to day operations to meet sales targets, and provide staff supervision for Marais Men Store.
- Full time
- Melbourne CBD & Inner Suburbs
- Retail & Consumer Products Management - Store
- $70,000 plus Superannuation
Administrative Tasks
- Analyse and provide store, employees (KPI) and product performance reports
- Collaborate with Stock Controller to ensure accuracy of the stock level and count, transfers and reporting any discrepancy immediately
- Provide proposals to operation improvements
- Coordinate with Marketing team
- Cash handling
- Enforce all security systems protocol to secure merchandise
- Assist with sourcing suppliers for any miscellaneous quotations
Store Management
- Oversee daily operations – opening, closing and store maintenance
- Daily briefing and de-briefing of sales targets
- Enforce store operation policies
- Manage floor staff allocation in accordance to operational requirements
- Ensure a safe working environment in accordance to OH&S
Sales & Client Relationship Management
- Perform and contribute to effective sales results
- Clientele building and drive CRM retention rate across all Marais channels
- Manage and organise customer requests in a timely manner
- Assist with promotional events as directed
- Respond to all client enquiries
- Experience in conflict resolution with clients in a professional manner
Staff Management
- Rostering
- Enforce company policies and regulations
- Orientate, coach and develop staff members and store leaders
- On spot training to develop staff knowledge and skills
- Enforce corrective actions to improve employee performance
- Enforce corrective actions to maintain employee conduct
Key Requirements:
- Minimum of 2 years experience in a similar role
- Luxury fashion retail experience advantageous
- Demonstrated success in training & development of staff
- Exemplary leadership
- Clientele building skills and experience
- Demonstrated success in meeting and exceeding financial targets / KPI's
- Commercial awareness of latest luxury fashion trend
- Strong organisational skills and time management
- Effective communication and an eye for detail
- Knowledge in commercial trading legislation
- Ability to work independently as well as within a team
- Must be available to work full-time, rotating roster, including weekends and public holidays
- Must have full work rights in Australia
How to Apply:
If you are serious about your career in retail, join our growing team.
Please email your resume and cover letter to career@marais.com.au.